The Ordinary

Payment Policy

Updated August 24, 2026

We begin order processing after successful authorization. Only the payment choices actually displayed during checkout for that order are enabled. A choice can vary according to eligibility, transaction details, or device.

The payment provider can authorize, review, reject, or request added verification. Accurate billing and contact details are required. Transactions that are incomplete, high risk, declined, or unverifiable may be held or cancelled. Full card numbers are not stored on our page.

The issuing financial institution ordinarily handles declines, disputes, chargebacks, temporary holds, and exchange-rate questions. If a refund is approved, it is normally sent back through the original payment method; the provider determines when it appears.


Email: thuyta49584@gmail.com
Mailing address: 338 W Jefferson St, Phoenix, Arizona, 85003, US
Phone: (602) 556-5764